I help people and teams move forward with greater confidence.

My name is Gergana Tsanova, though most people know me as Geri. I work as a trainer, facilitator, and mentor with people and organizations who want to understand what is holding them back, communicate more effectively, and create meaningful change in the way they think, communicate, and work together.

Working across different roles has given me a broader view of how development happens in practice. I have seen that progress rarely comes from one conversation, one training session, or one good idea. It happens when people have the space to look honestly at their situation, understand what matters, and find a way to apply it in everyday life.

This perspective shapes the way I work. I focus on what is meaningful, honest, and useful for the person or team in front of me.

My professional path began with a Bachelor's and a Master's degree in Human Resource Management. Over the years, I have gained experience in learning and development, consulting, facilitation, client work, coordination, team management, and knowledge management.

I have designed and delivered training programs, explored the needs of clients and teams, developed learning content, supported other facilitators, and coordinated complex projects. I have also managed a team and built internal processes and systems for organizing and sharing knowledge.

Working in different positions helped me develop skills that I still rely on today. I learned to listen beyond the initial request, connect business needs with human behaviour, and turn complex information into something clear and practical. It also taught me how to create structure without losing the human element.

This experience helped me see the process as a whole. What happens before and after a conversation or training session matters just as much as the experience itself. The real value often becomes visible in what people remember, use, and continue doing afterwards.